Processing
WULGOR orders are usually ready for shipment in 1–7 days after order confirmation.
For personalized or made-to-order jewelry, this period includes the preparation and customization of the piece.
Note: the processing time does not include the delivery time.
Order Changes
Please check your personalization details and delivery address carefully before finalizing your order.
Once the production of a personalized item has begun, it may no longer be possible to make changes or cancellations.
Delivery in Portugal
The available shipping methods and costs are displayed at checkout.
After your order has shipped, you will receive a confirmation email with a tracking number, when available.
Delivery times may vary due to the carrier, holidays, or other situations beyond our control.
Packaging
All WULGOR jewelry is carefully packaged to ensure its protection during transport.
Lost or Damaged Orders
If your order arrives damaged or if any issues arise with the delivery, please contact our customer support team so that we can look into the situation.