Processing
WULGOR orders are typically ready for shipment within 1–7 days after order confirmation.
For personalized or made-to-order jewelry, this timeframe includes the preparation and personalization of the piece.
Note: the processing time does not include delivery time.
Order Changes
Please carefully verify your personalization details and delivery address before finalizing your order.
Once the production of a personalized item has begun, it may no longer be possible to make changes or cancellations.
Delivery in Portugal
Available shipping methods and costs are displayed at checkout.
After your order has been shipped, you will receive a confirmation email with a tracking number, when available.
Delivery times may vary due to the carrier, holidays, or other situations beyond our control.
Packaging
All WULGOR jewelry is carefully packaged to ensure its protection during transport.
Lost or Damaged Orders
If your order arrives damaged or if any issues arise with the delivery, please contact our customer support team so that we can look into the situation.