Processing
WULGOR orders are usually ready for dispatch within 1–7 days after order confirmation.
For custom or made-to-order jewellery, this period includes preparation and personalisation of the item.
Note: processing time does not include delivery time.
Order Changes
Please carefully check personalisation details and the delivery address before completing your order.
Once production of a custom item has begun, changes or cancellations may no longer be possible.
Delivery in Portugal
Available shipping methods and costs are shown at checkout.
Once your order has been dispatched, you will receive a confirmation email with the tracking number, when available.
Delivery times may vary due to the carrier, holidays or other situations beyond our control.
Packaging
All WULGOR jewellery is carefully packaged to ensure its protection during transport.
Lost or Damaged Orders
If your order arrives damaged or if there is a problem with the delivery, please contact our customer support team so we can look into the situation.