Processing
WULGOR orders are usually ready for shipment in 1–7 days after order confirmation.
For personalized or made-to-order jewelry, this timeframe includes the preparation and personalization of the piece.
Note: the processing time does not include delivery time.
Order Changes
Please carefully check the personalization details and delivery address before finalizing your order.
Once production of a personalized item has begun, it may no longer be possible to make changes or cancellations.
Delivery in Portugal
The available shipping methods and costs are displayed at checkout.
Once your order has shipped, you will receive a confirmation email with the tracking number, when available.
Delivery times may vary due to the carrier, holidays, or other situations beyond our control.
Packaging
All WULGOR jewelry is carefully packaged to ensure its protection during transport.
Lost or Damaged Orders
If your order arrives damaged or if any issue arises with the delivery, please contact our customer support team so we can investigate the situation.